What CartonCloud is#
CartonCloud is a cloud-based logistics platform that combines a warehouse management system (WMS) and a transport management system (TMS) in one product, with third-party-logistics (3PL) billing built across both. It is aimed squarely at logistics operators rather than at general retailers or manufacturers: third-party warehouses, freight and courier companies, and in-house logistics teams that store goods and move them.
The company has genuine ANZ origins. CartonCloud was founded in 2012 by Vincent Fletcher and Nic Comrie, who had bought a refrigerated transport and warehousing business and found it bogged down in paper-based processes. Fletcher, a software engineer, built an internal tool to automate the operation; it worked well enough that they sold the transport business and commercialised the software. The company is based in Burleigh Heads on the Gold Coast, Australia, and has since expanded into North America while retaining local support teams for the ANZ market.
That heritage matters for how the product feels. CartonCloud was built by people running an actual 3PL, so its data model is organised around the things a 3PL charges for - storage, handling, pick/pack, consignments, deliveries - rather than around a generic inventory ledger. If you are a 3PL trying to invoice clients accurately for work performed, that lineage shows.
What it actually does#
CartonCloud spans two operational domains that many businesses otherwise run on separate systems.
Warehouse management (WMS). It tracks real-time inventory across one or many warehouses, supports lot, serial and expiry tracking, and drives putaway and picking workflows. Picking is handled through a native mobile app on iOS and Android, with barcode scanning via the phone camera, Bluetooth scanners or rugged handheld devices. Wave and batch picking are supported for higher-volume operations.
Transport management (TMS). On the freight side it handles consignments, route planning and optimisation, a driver mobile app with live tracking, and electronic proof of delivery (ePOD) captured in the field. Drivers scan and sign on the same app, and status updates flow back to the office and to clients in real time.
3PL billing. This is the piece that ties the platform together and is arguably its centre of gravity. CartonCloud uses configurable rate cards to calculate storage, handling and transport charges directly from the operational activity recorded in the WMS and TMS. Because billing is generated from real movements rather than re-keyed at month-end, the common 3PL problem of under-billing (work done but never invoiced) is reduced. Sales orders and consignments can be linked so a client receives a single combined invoice for warehousing and delivery.
Client portals. Customers of the 3PL get 24/7 self-service access to live inventory levels, order status, delivery tracking and downloadable reports. For a 3PL this offloads a large volume of "where is my stock / my delivery" enquiries from the operations team.
Put together, the pitch is a single source of truth across inventory, orders, deliveries and billing - so the warehouse, the transport desk and the finance function are working from the same records.
How it fits the ANZ stack#
CartonCloud is rarely the only system in an operation. It sits in the middle, pulling orders in from sales channels and pushing financial data out to accounting.
Accounting. Direct integrations exist for Xero, MYOB and QuickBooks - the three packages that cover the overwhelming majority of ANZ small and mid-sized businesses. Automated rate-card charges flow across as invoices, which is the natural pairing for the billing engine described above.
E-commerce and orders. Connectors cover Shopify, WooCommerce and Amazon, among others, so a 3PL storing stock for online-retail clients can ingest orders automatically rather than importing spreadsheets.
Carriers. CartonCloud integrates with major carriers so consignments can be booked and labelled without leaving the platform, which matters for operators that mix their own fleet with subcontracted freight.
Open API. For anything not covered by a packaged integration, CartonCloud exposes an API for custom links to ERP systems, customer systems or bespoke tooling. In practice this is how larger 3PLs connect to enterprise client systems or to a warehouse robotics layer.
The realistic ANZ pattern is: sales channel or client system -> CartonCloud (WMS + TMS + billing) -> Xero or MYOB for the ledger. Where a business already runs a full ERP for finance and inventory accounting, CartonCloud tends to operate as the operational execution layer feeding that ERP, rather than replacing it.
Pricing model (2026 ANZ, indicative)#
CartonCloud uses a usage-based pricing model rather than traditional per-seat or per-client licensing, and this is one of its more distinctive commercial features.
Two independent dimensions. Pricing is set by (1) a package tier and (2) volume. There are four tiers - Starter, Professional, Professional Plus and Enterprise - and the tier determines functionality and operational sophistication (multi-client billing, advanced transport features, custom integrations). Volume scales separately on top of the tier, based on the number of transport and warehouse orders processed. The vendor notes that these are independent: a Professional-tier operation pushing 10,000 orders a week and an Enterprise-tier operation running 500 orders a week are both normal.
What is included at every tier. WMS, TMS, automated billing, the customer portal, the mobile app and access to the integration library are described as standard across all tiers, with add-ons charged separately.
No per-user or per-client escalation. Notably, cost does not climb each time you add a warehouse user or onboard a new 3PL client. For a growing 3PL whose headcount and client list both expand, that structure can be more predictable than per-seat models.
Indicative numbers. Third-party listings reference entry-level pricing in the order of around AUD $99 per week plus any paid add-ons, with the four tiers using transaction-bracketed pricing above that. Treat these as indicative only - confirm current pricing with the vendor. CartonCloud does not publish a fixed rate card; quotes are scoped on a short discovery call, because the right tier and volume bracket depend heavily on your order mix. Anyone budgeting should get a written quote against their own monthly order and consignment counts rather than relying on a public starting figure.
When to use it#
CartonCloud is a strong candidate in a fairly specific set of situations.
You are a 3PL billing multiple clients. This is the core use case. If you store and ship goods on behalf of several clients and need to bill each accurately for storage, handling and freight, the rate-card billing engine is the main reason to look at CartonCloud. The "no per-client escalation" pricing reinforces the fit.
You run both a warehouse and a delivery operation. Operators that pick and pack and then deliver - using their own vehicles, subcontractors or a mix - benefit from having WMS and TMS in one system with a shared data model, rather than reconciling two tools.
You are on Xero or MYOB and want billing automated. The direct accounting integrations plus activity-driven invoicing remove a meaningful amount of manual month-end work, which is a common pain point for ANZ 3PLs.
You want to move off paper or spreadsheets. Given the company's own origin story, the product is well suited to small and mid-sized operators graduating from manual processes who want mobile scanning, ePOD and client visibility without an enterprise implementation.
When to skip it#
It is not the right tool for everyone, and being honest about the misfits saves time.
Single-client, warehouse-only, no transport. If you run one site for one client (or your own stock) with no delivery fleet and no multi-client billing, much of CartonCloud's value is unused. A simpler standalone WMS may be cheaper and quicker to deploy.
You need deep manufacturing or full ERP. CartonCloud is logistics execution software, not an ERP. It does not do production planning, bills of materials, procurement or general-ledger accounting beyond pushing invoices to Xero/MYOB/QuickBooks. Businesses needing those functions should look at an ERP and treat any WMS/TMS as a complement.
Very high-volume, highly automated DCs. Large distribution centres with conveyor automation, goods-to-person robotics or sophisticated slotting algorithms may find a tier-one enterprise WMS a better fit. CartonCloud can integrate via its API, but it is positioned as enterprise-ready without enterprise complexity rather than as a top-tier DC platform.
Pure point-solution needs. If you only need transport (no warehousing) or only need warehousing (no freight), a dedicated best-of-breed tool in that single category may outperform a combined platform on depth.
ANZ context#
CartonCloud occupies a recognisable niche in the Australian and New Zealand logistics-software landscape. It is one of a small group of ANZ-origin platforms built specifically for the local 3PL and freight market, and that local grounding shows up in practical ways: Xero and MYOB are first-class integrations rather than afterthoughts, GST handling and local accounting conventions are understood, and support is available in ANZ time zones.
The company services hundreds of logistics businesses across Australia and New Zealand and has grown steadily, raising capital over several rounds and expanding into North America while keeping ANZ support local. For a regional buyer, the appeal is a vendor that understands local freight realities - mixed own-fleet and subcontract delivery, multi-client warehousing, and the accounting tools local businesses actually use - without forcing a large overseas enterprise implementation.
The trade-off, as with any combined platform, is breadth versus depth. CartonCloud aims to be very good across WMS, TMS and billing for small-to-mid 3PLs rather than the deepest tool in any single category. For the operators it targets - growing ANZ 3PLs and transport businesses moving off paper and spreadsheets - that combination is the point. Buyers at the larger or more specialised end should weigh it against both tier-one enterprise WMS platforms and dedicated point solutions, and should always validate pricing and fit against their own order and consignment volumes before committing.